BMG Research Ltd

BMG Research partners with clients to inform decision-making, shape policy and guide investment, leading to better public services, positive customer experiences and a fair and equitable society. Its areas of specialism include policy guidance, policy evaluation and measurement, communication effectiveness, customer experience management and employee engagement consultancy. It works in partnership with its clients to deliver bespoke research solutions that combine in-depth topic knowledge and methodological expertise with sophisticated analytics and impactful insight to create bespoke solutions.

Clients include the largest government departments, such as Defra, the Department for Business and Trade, the Department for Energy Security and Net Zero, HMRC, the Home Office and the Department for Education. BMG Research also works with government agencies and regulators, e.g., Ofwat, Ofgem and Ofcom, local authorities, charities, utility companies and housing associations. Projects range from small to large, from exploratory research to evaluation and from qualitative to quantitative, including producing a number of official statistics. Topics are varied and include crime and justice, media use and online harms, health policy, tourism and leisure, customer experience and industrial and trade policy.