Tuesday, 13 July, 12:30–13:15
The competitive, cost-effective design of a ground investigation goes further than simply providing the lowest rates and completing the work as quickly as possible. Demonstrating value for money is vital and this can be achieved by taking the time to liaise with clients to fully understand their requirements from the proposed investigation.
Ground-investigation design is often oversimplified and misunderstood, so it is the consultant’s role, as an expert in the field, to offer advice and guidance to ensure that the client’s goals are met. Fully understanding the requirements of an investigation and the client’s driving forces is key to a successful tender. Being able to demonstrate a competent knowledge and understanding of a range of techniques and technologies, along with giving honest feedback and opinions, will build faith with clients and assure them that we want to work with them and share their end goals.
Ultimately, we strive to become a trusted adviser to the client and to be the first they think of when an issue or problem arises. In this way we will win repeat work based on trust, as opposed to price.
Jeremy Leach BSc MCIWEM C.WEM FGS is an Associate Director and Team Leader for the South West RSK Geosciences team, with 14 years’ experience in the ground investigation industry, working for numerous clients across residential development, contracting and government sectors. Jeremy has led and been part of the design and execution of ground investigations ranging in value from a few thousand pounds to hundreds of thousands of pounds.